Refund and Return Policies

Return information is provided inside the package of each purchase. 

You are able to return any product within 30 days (of purchase or receipt of goods) if one of the following reasons applies:

1.    The merchandise has not been opened.
2.    The merchandise is defective.
3.    The wrong merchandise has been delivered, and is unopened.

Orders are shipped with a packing slip / return form that has all the information needed to process your return. Please use this slip for all return orders. Bookstr will refund the price of the merchandise (excluding any shipping costs) using the payment method used to purchase the merchandise. Shipping costs will be refunded only when an error in shipping has occurred. All merchandise must be returned before a refund is issued.

All returns must be sent to the following address:

Dept. R
5055 West 79th Street
Indianapolis, IN 46268


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